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Employment Benefits

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常见问题
FAQ

1. 招聘要求是什么?What is the job requirements? 

对于中文职位:

i) 精通中文普通话(包括繁体字的口语和书写)和基本的英语能力

ii) 至少需要SPM(马来西亚高级中学文凭)

iii) 必须是马来西亚公民

Mandarin speaker :

Great proficiency in Mandarin ( both spoken and written in traditional Chinese)  & basic English proficiency

ii) Min SPM 

iii) A Malaysian


对于非中文职位:

i) 精通英语(包括口语和书写)

ii) 至少需要SPM(马来西亚高级中学文凭)

iii) 必须是马来西亚公民

Non Mandarin : Great proficiency in English  ( both spoken and written )

ii) Min SPM 

iii) A Malaysian

2. 请问办公地点是否靠近任何公共交通工具? May I know if the  office location is close by near any public transport?

靠近LRT Ara Damansara(提供班车服务)

 LRT Ara Damansara (Shuttle services provided)

3. 由于这份工作需要进行24/7的轮班,轮班时间表是怎样的? As this job is on 24/7 rotational shifts, what would be the shifts schedule like ?

对于“电信”或“旅游”项目,将有3个轮班:

 i) 早班 ii) 晚班 iii) 夜班 

对于有线电视项目,将有2个轮班:

 i) 早班 ii) 晚班

For "Telco" or "Travel" project , there will be 3 shifts 

- i)  Morning shift ii) Evening shift and iii) Night shift

For Cable project, there will be 2 shifts -

 i)  Morning shift ii) Evening shift 

4.  工作服装是什么样的? How is the working attire ?

休闲装:T恤、长裤和运动鞋 

注意:不允许穿拖鞋 

Casual attire: T-shirt, long pants and sport shoes

Note : Slippers is not allowed

5. 请问每月的薪水支付日期是什么? May I know the monthly salary payment day please ? 

薪水将于每月的第5日支付。

It would be on the 5th of every month

6. 如果我需要在公共假期上班,是否会有双倍薪水 ? Should there be occasion that I am required to work on Public Holiday, will there be double pay?

这取决于公司政策 - 可能是双倍薪金、三倍薪金,或者会提供替代休假 。 

This is subject to the company's policy - it may be double pay , triple pay or a replacement holiday shall be given

7. 在培训期间是否会获得薪水? Do I enjoy and salary payment, during training?

在培训期间将提供基本工资 。

Basic salary will be provided during training period

8. 是否有强制加班?加班费是多少? Is there any mandatory overtime?  What is the overtime pay like ?

加班不是强制性的。如果员工想要增加收入,可以申请加班审批。加班费率为每小时1.5倍 

Overtime is not mandatory. Should an employee likes to earn more income, then the employee may apply for overtime approval. The overtime rate is x1.5 per hour

9. 如果我辞职,应该提前多久通知? How long is the notice period should  I serve, under the scenario of resignation?

辞职通知期为一个月,或按照雇佣提供的要约来执行 

One month notice period or as per employment offer

10. 面试流程是怎么样的? What is the interview flow like?

将进行两轮面试:

 I) 电话面试:5-10分钟 + 线上视频面试:15-30分钟

 II) 现场面试:15-30分钟 

There will be 2 interview :-

I) Phone call interview : 5-10 mins + Online video interview : 15-30 mins

II)Walk In Interview :  15-30 mins

11. 在这些项目中是否需要任何特殊的工作经验?  Is there any other specific or special work experience required on these projects?

不需要,欢迎应届毕业生,但需要精通中文(口语和书写)以及基本英语能力 

No, fresh graduates are welcome but languages proficiency in Mandarin ( both spoken & written) + basic English are necessary.

12. 是否有最低的教育要求? Any min educational requirement?

是的,对于这些项目,至少需要SPM证书 - 必须通过马来西亚国语和历史。

Yes, they need at least SPM certificate for these project - A pass in  Bahasa Malaysia and Sejarah pass a must.

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