Live Interpreter (US Market)
Permanent Night Shift
工作優勢
Employment Benefits
常见问题
FAQ
FAQ
1.工作要求是什么? What is the job requirements?
需具备出色的普通话能力(包括简体/繁体中文的口头和书面表达能力)以及良好的英语能力。
ii) 最低SPM学历
iii) 适用于马来西亚的各国籍人员 (包括外国人)
Great proficiency in Mandarin ( both spoken and written in simplified/traditional Chinese) & decent English proficiency
ii) Min SPM
iii) Any nationality (including foreigner) that base in Malaysia
iv) Any age is welcome
2. 我能否了解这是否是一个远程工作岗位?有关远程工作条件的要求是什么?May I know if this is a work from home position ? Any requirements of work from home condition ?
是的,这是一个远程工作岗位(永久性)。
条件如下:
a) 在入职时需拥有自己的笔记本电脑,并在培训完成后将有公司提供的笔记本电脑快递给您。
b) 最低无线网络速度要求为 20MB
Yes, this is a work from home position (permanent)
The condition :
a) Own laptop at the inception and you would be couriered a company laptop, upon training completion
b) Minimum WIFI speed requirement is 20MB
3. 由于这个工作是24/7轮班制,轮班时间表会是什么样的?As this job is on 24/7 rotational shifts, what would be the shifts schedule like ?
大多数情况下,您将从晚上9点开始工作(8小时工作+1小时休息)。Most of you would be working from 9pm ( 8 hours work + 1 hour break).
4. 工作服装要求如何?How is the working attire ?
为视频口译员提供衬衣;但我们也鼓励口译员在进行视频通话时穿着得体(时尚休闲)。
There is shirt provided for video interpreters; however it is also encouraged to dress properly (smart casual) during any interpretation video calls
5. 请问每月的工资发放日期是哪一天?May I know the monthly salary payment day please ?
每月第一周,不迟于每月 7 日 。Every first week of each month, not later than the 7th of each month
6. 我应该遵守哪个国家的公共假期? Which country's public holidays do I observe ?
马来西亚的公共假期。Malaysian's public holidays
7. 试用期是多长时间? How long is the probation ?
3个月。 3 Months.
8. 在培训期间我是否能获得薪水?Do I enjoy and salary payment, during training?
在培训期间将提供基本工资。Basic salary will be provided during training period.
9. 其他就业福利有哪些? What are the other employment benefits ?
除了基本工资外,您还将享受以下福利:
a) 10天年假
b) 14天病假 + 60天住院假期
c) 公积金(EPF)、社会保障机构(SOCSO)、国家就业保险计划(EIS)
d) 婚假:3天
e) 丧亲假:3天
f) 产假:98天
g) 陪产假:1天
h) 公共假期:17天
i) 年度绩效加薪
j) 保险、医疗、眼镜和牙科福利
Aside from the basic salary, you would enjoy
a) 10 Days Annual Leave
b) 14 Days Medical Leave + 60 Days Hospitalization Leave
c) EPF, SOCSO, EIS
d) Wedding Leave : 3 Days
e) Bereavement Leave : 3 Days
f) Maternity Leave : 98 Days
g) Paternity Leave : 1 Day
h) Public Holidays : 17 Days
i) Annual Merit Increment
j) Insurance, Medical, Optical + Dental
10. 如果有时我需要在公众假期工作,是否会有双倍工资?Should there be occasion that I am required to work on Public Holiday, will there be double pay?
口译员将获得补假。Interpreters will get replacement leave
11. 是否有强制性加班?加班费是多少?Is there any mandatory overtime? What is the overtime pay like ?
提供加班,加班费按小时计算。Overtime is offered, rates are computed based on the hourly rate
12. 如果我符合要求,但我是外国人,即在马来西亚的中国人,我可以申请吗?If I fulfil the requirements but I am a foreigner ie China Chinese in Malaysia, may I apply please ?
可以,我们可以办理就业准证。 Yes, we can process the employment pass
13. 如果我已被 Language Solution 公司录用,请问我可以转到这家公司工作吗?If I am already hired by Language Solution – may I change job to this company please ?
请确认供应商,我们仍需要候选人通过招聘流程。Please validate the vendor and we still need the candidate to go through the hiring process.
14. 如果我以前申请过这份工作,我可以再次申请吗?If I have applied for this job before, may I apply again please ?
可以,6 个月后。 Yes, 6 months gap
15. 面试流程是什么样的?What is the interview flow like?
将有3轮面试:
I) 电话面试 - 15分钟
ii) 在线评估:英语+中文
iii) 运营/最终面试:45分钟
IV)在线/面对面面试:20-30分钟
There will be 3 interview :-
I) Phone call interview - 15 mins
ii) Online assessment : English + Mandarin
iii) Operations/Final Interview : 45 mins
III) Online/Walk In Interview : 20-30 mins
16. 如果我被要求返回办公室,如培训、公司年度活动等,是否可以报销我的费用? Any occasion that I am required to go back to the office ie training, annual company event etc – would I be reimbursed of the cost please ?
这纯粹是远程费用,如果您被要求返回办公室,任何杂费都必须获得业务主管的批准。
This is purely remote, if you are requested to go to office, approval will have to be secured from Operations head for any incidental cost.
17. 我下一步的职业发展是什么?What is my next career advancement ?
实习生可以晋升为培训师、团队领导、运营经理。Interperters can advance to Trainers, Team Leaders, Operations Manager.
18. 在辞职情况下,我需要提前多长时间的通知期?How long is the notice period should I serve, under the scenario of resignation?
一个月的通知期。One month notice period
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