客服專員 - 香港台灣市場 

(電子召車)

Chinese Version

English Version

工作優勢

Employment Benefits

Salary

常見問題 

FAQ

1. 有什么职位要求?What is the job requirements? 

华裔要求:

对中文(包括口语和繁体中文的书写)有很高的熟练度,基本英语熟练

ii)至少拥有SPM文凭

iii)是马来西亚人

Mandarin speaker :

Great proficiency in Mandarin ( both spoken and written in traditional Chinese)  & basic English proficiency

ii) Min SPM 

iii) A Malaysian


非华裔要求:对英语(包括口语和书写)有很高的熟练度

ii)至少拥有SPM文凭

iii)是马来西亚人

Non Mandarin : Great proficiency in English  ( both spoken and written )

ii) Min SPM 

iii) A Malaysian

2. 请问办公地点是否靠近任何公共交通?May I know if the office location is close by near any public transport?

Klang Valley : LRT Ara Damansara (Shuttle services provided)

Johor Bharu : Opp Anjung Medini bus station (7, Jalan Medini Sentral 5) 

3. 由于这份工作需要24/7轮班制,轮班安排会是怎样的?As this job is on 24/7 rotational shifts, what would be the shifts schedule like ? 

将有3个班次 - i) 早班 ii) 午班 和 iii) 晚班。There will be 3 shifts - i)  Morning shift ii) Evening shift and iii) Night shift

4. 工作服装是什么样的?What is the working attire?

休闲装:T恤和运动鞋

注意:不允许穿拖鞋

Casual attire: T-shirt and sport shoes

Note : Slippers is not allowed

5. 请问每月的薪水发放日是哪天?May I know the monthly salary payment day please ? 

将在每个月的第5天发放。It would be on the 5th of every month

6. 在培训期间,我能否获得薪水支付?Do I enjoy and salary payment, during training?

在培训期间将提供基本工资。Basic salary will be provided during training period

7. 如果我需要在公共假期工作,是否会有双倍工资? Should there be occasion that I am required to work on Public Holiday, will there be double pay? 

这取决于公司的政策 - 可能是双倍工资,三倍工资,或者会提供替代假期。 This is subject to the company's policy - it may be  double pay , triple pay or a replacement holiday shall be given

8. 是否有强制加班?加班工资是多少?Is there any mandatory overtime? What is the overtime pay like?

加班不是强制性的。如果员工想要赚取更多收入,那么员工可以申请加班。Overtime is not mandatory. Should an employee likes to earn more income, then the employee may apply for overtime

9. 在辞职情况下,我需要提前多久通知期?How long is the notice period should  I serve, under the scenario of resignation?

一个月的通知期。One month notice period

10. 面试流程是怎样的?What is the interview flow like?

面试流程如下: 

吉隆坡:电话面试(点击此处查看电话面试概览) 

柔佛:现场面试(点击此处查看现场面试概览)
任何一场面试都将持续约30-45分钟。一旦您注册申请了这份工作并且“符合资格”,您将收到一封自动化的电子邮件,其中包含面试的详细信息。
The interview flow is as below :-
Kuala Lumpur base  :  Phone In Interview ( Click HERE for a Phone In Interview overview)

Johor Base.                :  Walk In Interview ( Click HERE for a Walk In Interview overview)
Either of the interview would take about 30-45 mins. Once you have registered to apply for this job and "qualified', you would receive an automated email with details of interview. 

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